Privacy policy

Last updated: July 19, 2026

This Privacy Policy describes how Harlan Field Co. (“Harlan Field Co.,” “we,” “us,” or “our”) collects, uses, discloses, retains, and otherwise processes personal information when you visit or use harlanfieldco.com, purchase our products, create an account, subscribe to our communications, contact Harlan Field Customer Care, or otherwise interact with us.

For purposes of this Privacy Policy, our website, online store, customer support, communications, and related services are collectively referred to as the “Services.”

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described below.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through our Services and other direct interactions with Harlan Field Co.

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household. Personal information does not generally include information that is lawfully public, de-identified, or aggregated in a manner that cannot reasonably be linked to an identifiable individual.

This Privacy Policy does not apply to websites, applications, platforms, or services operated independently by third parties, even when they are linked through our website.

2. Personal Information We Collect

Depending on how you interact with the Services, we may collect the following categories of personal information:

Identifiers and contact information, including your name, email address, telephone number, billing address, shipping address, IP address, account identifiers, and similar information;
Customer account information, including account login information, saved addresses, order history, preferences, and account activity;
Order and commercial information, including products viewed, products purchased, cart activity, order numbers, transaction history, discounts, returns, refunds, cancellations, and product preferences;
Payment and transaction information, including payment method, billing information, transaction status, fraud-screening results, and related payment details. Complete payment card information is generally collected and processed directly by Shopify, payment processors, and financial institutions rather than stored directly by Harlan Field Co.;
Internet and network activity, including browsing activity, search activity, pages viewed, products viewed, links selected, referring websites, session information, interactions with advertisements, browser type, operating system, device type, device identifiers, and cookie identifiers;
Approximate location information, which may be inferred from your IP address, shipping address, or device information;
Communications and customer service information, including emails, support requests, return requests, product reviews, survey responses, photographs submitted in connection with damaged products, and other communications with us;
Marketing and communication preferences, including whether you have subscribed to or unsubscribed from promotional communications and how you interact with those communications;
Social media information, including information made available when you interact with our social media profiles, content, advertisements, or social media features; and
Inferences and preferences, including information derived from purchasing, browsing, and interaction history that may indicate product interests or shopping preferences.

3. Sensitive Personal Information

We do not intentionally request Social Security numbers, government identification numbers, medical information, biometric identifiers, precise geolocation information, or information concerning race, religion, sexual orientation, or other highly sensitive characteristics through the ordinary operation of our store.

We may process account login credentials and payment-related information only as reasonably necessary to provide the Services, complete transactions, protect accounts, prevent fraud, and comply with applicable law.

Please do not provide sensitive personal information through customer service communications unless we specifically request it and it is reasonably necessary to address your request.

4. How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you, including when you place an order, create an account, contact us, submit a return request, write a product review, subscribe to marketing communications, or otherwise provide information;
Automatically through the Services, including through cookies, pixels, tags, local storage, log files, software development kits, and similar technologies;
From Shopify, which hosts and provides technology supporting our online store, checkout, customer accounts, analytics, security, fraud prevention, and related ecommerce services;
From payment providers and financial institutions, in connection with payment authorization, transaction processing, fraud prevention, refunds, and disputes;
From shipping, fulfillment, and logistics providers, including information concerning order status, delivery, failed delivery attempts, and returned packages;
From analytics, advertising, and marketing providers, depending on the technologies and integrations enabled on our store;
From social media platforms, when you interact with our profiles, content, or advertisements; and
From fraud-prevention, identity-verification, and security providers, where reasonably necessary to protect customers and our business.

5. How We Use Personal Information

We may use personal information for the following business and commercial purposes:

Operating, maintaining, and providing the Services;
Processing payments and completing transactions;
Fulfilling, shipping, tracking, and delivering orders;
Processing returns, refunds, cancellations, and customer service requests;
Creating, maintaining, and securing customer accounts;
Communicating with you about orders, deliveries, accounts, products, policies, and support requests;
Providing product recommendations and personalizing portions of the shopping experience;
Sending marketing communications where permitted by applicable law and consistent with your choices;
Measuring website traffic, campaign performance, product interest, customer engagement, and advertising effectiveness;
Improving our products, website, customer experience, operations, marketing, and business practices;
Detecting, investigating, preventing, and responding to fraud, unauthorized transactions, security incidents, abuse, unlawful conduct, and violations of our policies;
Complying with legal, regulatory, tax, accounting, recordkeeping, and contractual obligations;
Establishing, exercising, or defending legal claims;
Protecting the rights, property, security, and safety of Harlan Field Co., our customers, our service providers, and others; and
Carrying out any other purpose disclosed to you when the information is collected or with your consent.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:

Shopify and ecommerce technology providers that host, operate, support, secure, or improve our online store and checkout;
Payment processors, banks, and financial institutions that authorize and process payments, refunds, chargebacks, and related transactions;
Shipping carriers, fulfillment providers, warehouses, and logistics providers that prepare, transport, track, and deliver orders;
Customer service, communications, and email providers that help us communicate with customers and manage support requests;
Analytics, marketing, and advertising providers that help us understand website activity, measure campaign performance, communicate with customers, or provide advertising;
Fraud-prevention, security, and identity-verification providers that help protect transactions, accounts, customers, and our business;
Professional advisers, including attorneys, accountants, auditors, insurers, consultants, and compliance providers;
Government agencies, courts, regulators, law enforcement, and other authorized parties when disclosure is required or permitted by law, legal process, or a valid governmental request;
Parties involved in a business transaction, including an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transfer of all or part of our business; and
Other parties at your direction or with your consent.

We do not disclose personal information to third parties merely for their independent use unless described in this Privacy Policy, disclosed at the time of collection, authorized by you, or permitted by applicable law.

7. Shopify

Our online store is hosted by Shopify. Shopify processes personal information when you visit our store, place an order, use Shopify-powered checkout features, or otherwise interact with the Services.

Shopify may process personal information to provide ecommerce technology, payment services, checkout functionality, account services, fraud prevention, analytics, personalization, security, advertising, and other services to Harlan Field Co. and Shopify users.

Depending on the Shopify features enabled on our store, Shopify may use information concerning your interactions with Harlan Field Co., other merchants, and Shopify to provide enhanced or personalized services. Information may be processed by Shopify and its service providers in the United States and other countries.

You can learn more about Shopify’s processing practices by reviewing the Shopify Consumer Privacy Policy.

You may also use the Shopify Privacy Portal to review certain privacy choices available directly through Shopify.

8. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, local storage, and similar technologies to collect information about your use of the Services.

These technologies may be used for the following purposes:

Strictly necessary purposes, including website operation, shopping cart functions, checkout, account authentication, payment processing, security, and fraud prevention;
Functional purposes, including remembering preferences, location, language, account settings, and previous interactions;
Analytics purposes, including measuring traffic, customer activity, product performance, website performance, and conversion activity; and
Advertising purposes, including measuring advertising effectiveness, creating audiences, limiting repeated advertisements, and providing advertisements based on activity across websites or services.

Depending on the services currently enabled on our store, providers associated with these technologies may include Shopify, Google Analytics, Google Ads, Meta, TikTok, Klaviyo, and other technology, analytics, advertising, or marketing providers.

You may manage available cookie preferences through the cookie or privacy controls displayed on our website. You may also configure your browser to reject or limit cookies. Blocking certain cookies may affect website functionality, shopping cart features, checkout, saved preferences, or account services.

9. Sale, Sharing, and Targeted Advertising

Harlan Field Co. does not sell personal information in exchange for money.

We may disclose identifiers, commercial information, device information, and internet or network activity to Shopify, advertising platforms, analytics providers, or marketing technology providers to measure advertising or provide advertisements based on your activity.

Under certain United States state privacy laws, some of these disclosures may be considered a “sale” or “sharing” of personal information or processing for “targeted advertising,” even when no money is exchanged.

Where applicable, you may opt out of these activities by selecting the Your Privacy Choices link in the footer of our website and following the instructions provided there.

Where required by applicable law and supported by our systems, we will also process recognized browser-based opt-out preference signals, including Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the browser or device transmitting the signal.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

10. Email and Marketing Communications

If you subscribe to our marketing communications, we may send you product announcements, field notes, new arrival information, promotions, and other marketing messages.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the message or by contacting support@harlanfieldco.com.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, including order confirmations, shipping updates, return communications, security notices, and responses to customer service requests.

11. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain customer and transaction records, complete orders, manage accounts, comply with legal and tax obligations, prevent fraud, resolve disputes, enforce agreements, and protect our legal rights.

The length of time we retain information depends on factors including:

The nature and sensitivity of the information;
The purposes for which the information was collected or processed;
The duration of our relationship with the customer;
Applicable legal, accounting, tax, contractual, and regulatory requirements;
Fraud-prevention and security considerations; and
Applicable statutes of limitation and potential legal disputes.

Information may remain in backups or archival systems for a limited period after deletion from active systems.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, encryption during transmission, secure checkout technology, account authentication, fraud monitoring, vendor management, and other security measures appropriate to the nature of the information processed.

No electronic transmission, website, database, or storage system is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account or personal information has been compromised.

13. Privacy Rights Available to United States Residents

Depending on your state of residence, the nature of our processing, and whether the applicable law applies to Harlan Field Co., you may have one or more of the following rights:

The right to confirm whether we process your personal information;
The right to request access to personal information we maintain about you;
The right to request information about the categories of personal information collected, the sources of that information, the purposes for processing it, and the categories of recipients to whom it was disclosed;
The right to request correction of inaccurate personal information;
The right to request deletion of personal information, subject to applicable exceptions;
The right to obtain a portable copy of certain personal information;
The right to opt out of the sale or sharing of personal information;
The right to opt out of processing for targeted advertising;
The right to opt out of certain profiling or automated decision-making activities that produce legal or similarly significant effects;
The right to limit certain uses or disclosures of sensitive personal information, where applicable;
The right to withdraw consent where processing is based on consent;
The right to appeal a decision concerning a privacy request, where applicable; and
The right not to receive unlawful discriminatory treatment for exercising an applicable privacy right.

These rights are not absolute. We may deny or limit a request when permitted by applicable law, including when we cannot verify the requester’s identity, when an exception applies, or when the request is fraudulent, excessive, technically infeasible, or conflicts with a legal obligation.

14. How to Exercise Your Privacy Rights

To submit a privacy request, contact us at:

Email: support@harlanfieldco.com
Subject line: Privacy Request

You may also use the Your Privacy Choices link in the website footer to submit an opt-out request concerning sale, sharing, or targeted advertising.

Please describe the right you wish to exercise and provide sufficient information for us to identify the relevant records and respond to your request.

We may request additional information to verify your identity. Information provided for verification will be used only to verify and process the request, prevent fraud, and comply with applicable law.

We will respond within the period required by applicable law. Where permitted, we may extend the response period and will notify you of the extension and the reason for it.

15. Authorized Agents

Where permitted by applicable law, an authorized agent may submit a privacy request on your behalf.

We may require documentation showing that the agent has authority to act for you. We may also require you to verify your identity directly with us or confirm that you authorized the agent to submit the request.

16. Appeals

If we deny a privacy request and applicable law provides a right to appeal, you may submit an appeal by emailing support@harlanfieldco.com with the subject line Privacy Request Appeal.

Please include sufficient information to identify the original request and explain why you believe the decision should be reconsidered.

We will review and respond to the appeal within the period required by applicable law.

17. Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13. If you believe that a child under 13 has provided personal information to us, contact support@harlanfieldco.com so that we may review and address the matter.

18. Third-Party Websites and Services

The Services may contain links to websites, platforms, applications, social media services, or other resources operated by third parties.

We do not control and are not responsible for the privacy, security, content, or practices of third parties. Your interaction with a third-party service is governed by that party’s terms and privacy policy.

We recommend reviewing the privacy policy of each third-party service before providing personal information.

19. Processing in the United States and Other Countries

Harlan Field Co. is based in the United States. Personal information may be transferred to, stored in, or processed in the United States and other countries where Shopify and our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws of your state or country of residence.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, technologies, legal obligations, or other operational requirements.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of the page.

If we make a material change, we will provide additional notice or obtain consent when required by applicable law.

21. Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:

Harlan Field Customer Care
Email: support@harlanfieldco.com

Harlan Field Co.
128 E Main St
Bozeman, MT 59715
United States