HARLAN FIELD CUSTOMER CARE

ACCESSIBILITY

Our commitment to providing a more accessible and inclusive online shopping experience.

ACCESSIBILITY AT HARLAN FIELD CO.

Harlan Field Co. is committed to providing an online experience that is accessible to as many people as possible, including customers who use assistive technologies.

We are continually working to improve the usability and accessibility of our website and aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, where reasonably possible.

OUR ACCESSIBILITY EFFORTS

As part of our ongoing accessibility efforts, we work to support:

  • Clear and consistent page structure
  • Keyboard navigation for essential website functions
  • Visible focus indicators
  • Descriptive alternative text for meaningful images
  • Sufficient contrast between text and backgrounds
  • Readable text sizing and spacing
  • Form fields with clear labels and instructions
  • Descriptive links and buttons
  • Reduced motion preferences when supported
  • Responsive layouts across desktop, tablet, and mobile devices

AN ONGOING COMMITMENT

Accessibility is an ongoing effort.

Our website, products, applications, and third-party integrations may change over time. We regularly review the shopping experience and work to identify and address accessibility barriers when they are found.

Although we strive to make every part of the website accessible, some content or features may not yet provide the same experience for every user.

THIRD-PARTY CONTENT AND SERVICES

Some parts of our website may rely on third-party platforms, applications, payment providers, shipping services, or embedded content that Harlan Field Co. does not fully control.

We encourage our service providers to offer accessible experiences and will work to provide assistance when a third-party feature creates difficulty for a customer.

NEED ASSISTANCE?

If you experience difficulty using our website, accessing information, completing a purchase, or managing an existing order, please contact Harlan Field Customer Care.

We will make reasonable efforts to assist you and provide the information, product details, or service you need through an alternative method when possible.

CONTACT CUSTOMER CARE

WHEN CONTACTING US

To help us understand and address the issue, please include:

  • The page or feature you were trying to use
  • A short description of the difficulty
  • The device and browser you were using, when known
  • The assistive technology involved, when applicable
  • Your preferred way for us to respond

ACCESSIBILITY FEEDBACK

We welcome feedback about the accessibility of the Harlan Field Co. website.

If you identify an accessibility barrier or have a suggestion that could improve the experience, please email support@harlanfieldco.com.

Your feedback helps us identify areas that may need further review.

Last updated: July 2026